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1 Average wait time to reach a Live Help customer service representative in August 2007 was less than 13 seconds based on internal stored data.
2 "The Best Online Broker" by Kiplinger's 7/06, based on: Commissions/Fees; Executions; Margin Rates; Interest on Cash; Maximum Fund Transaction Fee; Responsiveness/Broker Knowledge; Research; Web Site; Cost-Basis Data; Conduct. Kiplinger's is a trademark of The Kiplinger Washington Editors, Inc. © 2009. "Best of the Web" & "Favorite Site" 9/15/06, based on investor tools and educational services. FORBES, and other names of FORBES products referenced herein are trademarks or registered trademarks of FORBES Management Co., Inc. © 2009.
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